Cancellation & Retention Charge Policy
- In case request for cancellation of reservation is received before 30 clear days or more in advance before the scheduled date of check in, 80% of the advance taken will be refunded.
- If the request for cancellation of reservation is received between 15 to 29 days, 50% of advance taken will be refunded.
- No refund will be given, if the cancellation intimation is received less than 15 days before the date of arrival.
- Reducing the length of stay on arrival will attract retention/ penalty charges for full length stay.
- Cancellation upon Arrival/ No-show/ Early Departure/ Change of Dates/ Partial Cancellation will be treated as Cancellation. No refund will be given,100% retention will be chargeable.